During the Spring I had the privilege of delivering a two day personal development programme to the staff at Partingtons Holiday Parks.
The staff who attended came from different teams and roles within the organisation from leadership, customer experience, HR, nursery staff and entertainment.
I was lucky enough to secure this training after meeting Andrea the CEO at a free taster session in mindfulness that I was delivering in Trinity Hospice before the pandemic. Andrea was there volunteering and came to my session. From that I delivered several mindfulness sessions within Partingtons and a two day leadership programme before the pandemic. The two CEO’s then attended my NLP Diploma and I created a two day personal development programme to be rolled out within the organisation.
One of the reasons I love delivering training within this organisation is they have people at the heart of everything they do. Their staff matter as much as their customers and because of this, the company has won many awards including the best place to work in the North West. They place a high core value on wellbeing and engagement as they believe that the people make the organisation.
So here are 3 ways that NLP can be hugely beneficial to an organisations team cohesion, wellbeing and performance.
Neuro Linguistic Programming (NLP) is about the language of communication and behaviour. Being curious about ourselves and others opens up conversations that are lead by inquiry and understanding, rather than assumption, judgement and misunderstanding. Every member of a team has their own unique map of the world, their own experiences, expectations and beliefs and values. They are also motivated in different ways and have preferences for how they learn and thrive. NLP is the study of the structure of subjective experience. In other words how do we all think, feel and behave in a way that is unique to us. It is an attitude of learning, curiosity and respect for unique ways of being in the world. It therefore lends itself perfectly for team cohesion and performance, as understanding that everyone is different helps a team to work together in a way that allows every individual to shine their brilliance.
NLP studies excellence. It models the conscious and unconscious patterns that are unique to all of us and distills patterns of excellence that can be replicated by others. So for example in a team, what is the difference between a team member who is able to navigate change and remain motivated, to a team member who struggles? We can use NLP to get curious about how they are both doing their internal processing and then lead the change in a way that preserves individual and team motivation. Another example could be how do different team members work under pressure and preserve their wellbeing. NLP gives us insight into the thinking, feeling and behavioural patterns that people are utilising. We can identify what is working and what isn’t and then move towards positive change.
The outcome frame in NLP helps us to create specific and clear well formed outcomes so that individuals and teams have shared values and vision. It is much easier to achieve things when we are clear on ‘how’ we are going to achieve it. The well formed outcome in NLP is a fantastic resource for – getting clear on the specifics of what needs to happen – identifying consequences and plugging the gaps – making the outcome compelling so that people are motivated and bought in to making it happen – and ensuring that each step is moving you towards the result you want. We know that engaged, valued and listened to employees will remain a healthy and happy workforce who work individually and collectively to optimally achieve their outcomes.
For more information about my training and coaching you can e mail me on firstname.lastname@example.org or take a look at my website www.sarahfletchercoaching.com
I would love to have a conversation and connect with you and your organisation to discuss how I can help.
See you soon